Teams away setting automatically switching on when not away

Anonymous
2020-07-01T17:06:37+00:00

Hi there, 

My teams status is constantly switching to "away" while I am working on my computer. This is very frustrating as my co-workers need to know when I am actually away or available.

Is there a manual override for this? It would be excellent to be able to set it as available so that my team knows they can reach my even if I am working on paper, or in this case if it has switched itself to "away".

Thanks!

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2021-02-03T17:50:33+00:00

    I agree with everyone else's comments.... This is not a solution. 

    This issue was posted months ago and I still have this problem to date. 

    My company is in the process of switching from Skype for Business to Teams and this is one of the worst parts of the switch. I need to be able to show as available when I'm working on other items at my desk or on my computer. I also need to be able to set my status to "busy" when I'm doing focused work away from my computer. 

    Please provide a way for us to adjust the time limit before Teams considers us "idle." (Skype for Business provided an option in the settings to adjust this and it was very helpful.) Thanks!

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  2. Anonymous
    2021-02-03T18:10:08+00:00

    And given Teams is the client end built on Skype for Business, it's really a degradation.

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  3. Anonymous
    2021-02-03T22:18:03+00:00

    I'm actually somewhat relieved that this is an issue for others. I thought I was losing my mind. 

    Ditto to what has been said - this needs a fix! Skype allowed users to set the time before a status would show as away, so even being able to do that would prevent me from seeing that stupid yellow icon every 15 minutes. With most of the world still working remotely, this is ridiculous.

    Also, I have tried to set my status on the app on my phone, and that doesn't seem to work. It shows me as available to me, but others in my organization see me as away.

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  4. Anonymous
    2021-02-04T08:07:19+00:00

    Have you received an update from Microsoft support on this?

    I've escalated the case on MS support, we've only received the weblink for the user voice and waiting for solving that.

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  5. Anonymous
    2021-02-08T19:02:46+00:00

    I agree with everyone on this thread.  It's ridiculous that Teams changes status to Away even when still logged in and working on the computer, just because one is not working in Teams at the time.  We are moving our work from Skype to Teams and everyone looks at status to see if they are actually available or not.  Microsoft needs to fix this.

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