Teams away setting automatically switching on when not away

Anonymous
2020-07-01T17:06:37+00:00

Hi there, 

My teams status is constantly switching to "away" while I am working on my computer. This is very frustrating as my co-workers need to know when I am actually away or available.

Is there a manual override for this? It would be excellent to be able to set it as available so that my team knows they can reach my even if I am working on paper, or in this case if it has switched itself to "away".

Thanks!

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2020-12-02T02:07:08+00:00

    Microsoft does not monitor this forum.

    You are all wasting your time to complain here.

    If you want them to see your comments, you MUST use UserVoice.

    Here is a link to this issue in UserVoice.

    https://microsoftteams.uservoice.com/forums/908686-bug-reports/suggestions/41278342-teams-now-setting-my-status-to-away-after-10-min

    This issue has been reported under several threads.  To get their attention, a thread must get a lot of votes.  Then they will take it seriously and devote resources to it.

    Until then, youre pi$$ing in the wind.

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  2. Anonymous
    2020-12-02T18:07:29+00:00

    This is one of the worst solutions I have seen from MS.  I'm not going to put a message in Teams saying I'm available.  Teams should be able to recognize that I am actively logged into my computer and working in other MS applications.  I've had several people avoid reaching out to me because it says I'm away when I'm not.  Right now I'm going into Teams periodically to keep my status as available.  This seems like a lot of extra work.  Can't MS extended the time beyond 5 minutes?

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  3. Anonymous
    2020-12-02T18:14:37+00:00

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  4. Anonymous
    2020-12-02T21:29:32+00:00

    According to the Microsoft Teams Twitter site, they recommend using the Feedback option inside of Teams itself to get a message to the developers. To access that, just click on Help in the bottom left-hand corner of Teams and choose "Give feedback." Maybe in combination with voting on https://microsoftteams.uservoice.com/forums/908686-bug-reports/suggestions/41278342-teams-now-setting-my-status-to-away-after-10-min, we'll see some actual movement? I just did this and included links to this answers.microsoft question, as well as the uservoice one. I also tagged Teams in a tweet about a month ago. Looks like our only hope is getting enough people to raise a big enough ruckus or they will just continue to ignore it.

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  5. Anonymous
    2020-12-08T21:06:56+00:00

    I am also having this same issue. Skype did not have this issue. It is switching to away while I am active and working at my computer, but not active in Teams.

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