Teams away setting automatically switching on when not away

Anonymous
2020-07-01T17:06:37+00:00

Hi there, 

My teams status is constantly switching to "away" while I am working on my computer. This is very frustrating as my co-workers need to know when I am actually away or available.

Is there a manual override for this? It would be excellent to be able to set it as available so that my team knows they can reach my even if I am working on paper, or in this case if it has switched itself to "away".

Thanks!

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2020-10-30T18:58:44+00:00

    This started happening recently to our entire tenant.  It's even happening in the web-app, which MANY of us use now that we're working remotely.  The app needs to have focus every minute or we're 'away' , and it's super annoying if you have notifications turned on for important team members because you're constantly getting spammed with "Person X is now available" notifications.

    Whatever secret back-end update did, this needs to be reverted.  

    Update 20201030@1211 : Yeah it's auto-flipping the status after 3 minutes of the app not having focus.  For the love of binary, WHY?!?

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  2. Anonymous
    2020-11-03T02:46:48+00:00

    I have the same issue as Dawn15PM has. And The Nacho Cheese, my boss is as same as yours.  It is very frustrating that after all these months, the issue still exists.

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  3. Anonymous
    2020-11-03T13:44:30+00:00

    This just started happening to me in the last 2 weeks (Mid Oct 2020) I am actively on my computer, working on emails or spreadsheets when I look over and find myself in the away status. My company uses this as a tracking device to make sure we are working and at our computers during the working day since we are all WFH now. This can lead to someone or myself getting written up or worse terminated. This needs to be fixed and a message is not going to help.

    Thank you

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  4. Anonymous
    2020-11-03T13:50:25+00:00

    Done thank you

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  5. Anonymous
    2020-11-03T15:30:09+00:00

    Just putting forward a suggestion.

    After watching this for several months, I'm requesting each of us to vote on this related MS User Voice post:

    https://microsoftteams.uservoice.com/forums/908686-bug-reports/suggestions/41278342-teams-now-setting-my-status-to-away-after-10-min

    It has the most votes for this issue, so far (over 200), but I see other issues have attained thousands of votes. If all the other posts about this same issue had voted for a pre-existing post instead of creating a new one, it would have close to 1,000 votes by now. From what I can see, the number of votes is the most critical metric MS is looking at before deciding to give an issue attention, so piling up on one post seems to be a better option over starting new threads.

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