Teams away setting automatically switching on when not away

Anonymous
2020-07-01T17:06:37+00:00

Hi there, 

My teams status is constantly switching to "away" while I am working on my computer. This is very frustrating as my co-workers need to know when I am actually away or available.

Is there a manual override for this? It would be excellent to be able to set it as available so that my team knows they can reach my even if I am working on paper, or in this case if it has switched itself to "away".

Thanks!

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2020-08-21T20:54:38+00:00

    I am having the exact same problem.  I'm actively working on my computer and after 5 minutes of not clicking on Teams it changes my status to "away".  I've already been accused  by my boss of not working.  This is a HUGE problem when so many of us are working remotely and our bosses are using Teams to determine if we are actually working.  It also impacts communication with my colleagues, as they are waiting for me to be "available" to chat or call me.  I have better things to do than to stop working and click on "available" every 5 minutes.

    This needs to be fix immediately!

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  2. Anonymous
    2020-08-20T13:28:21+00:00

    I am having the same issue.  There are many people that are now working remotely due to COVID-19.  Some employers rely on this status to determine if their employees are actively working.  This false status could cause them to be reprimanded.  This is unacceptable and needs to be fixed ASAP!

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  3. Anonymous
    2020-08-20T06:44:59+00:00

    Completely agree! This needs a fix. Although I heard of other work colleagues having issues -- this wasn't a problem until suddenly today. I've been working non-stop on multiple monitors (very active) with MS Teams open on one monitor, and it keep switching to away after 5-10 mins. While I am actively working! It's just not ok to have to keep resetting the status. In addition, the prior MS comment above to "add a status" is a terrible idea. Those statuses require a person to click to clear the "x" and close the window every.single.time. Annoying! Perhaps once someone clears it (i.e. OOO notes, etc.) it'll disappear. Food for thought. Regardless, this away is a REAL problem. In fact, in the time it took to write this message while actively typing and having screens open, my status keeps changing to away not cool.

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  4. Anonymous
    2020-08-06T17:37:06+00:00

    Having the exact same issue.  A fix would be very nice.

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  5. Anonymous
    2020-08-05T22:24:34+00:00

    This is happening for me too. If I do not actively click into the Teams app within 10 minutes it sets my status to 'Away' though I am working on my computer within Outlook, Chrome, etc. Very frustrating because my teammates keep sending me emails instead since I appear to be away. I have caught it changing on me so far 3 times today, and I have not left my computer, nor has it gone idle. As soon as I click into Teams suddenly I am 'Available' again.

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