Teams away setting automatically switching on when not away

Anonymous
2020-07-01T17:06:37+00:00

Hi there, 

My teams status is constantly switching to "away" while I am working on my computer. This is very frustrating as my co-workers need to know when I am actually away or available.

Is there a manual override for this? It would be excellent to be able to set it as available so that my team knows they can reach my even if I am working on paper, or in this case if it has switched itself to "away".

Thanks!

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2020-09-17T19:57:54+00:00

    I would like to point out that this wasn't always the case, before (I want to say up until June this year) you would be able to set your status to always show that you are available or at least set the time limit on how long you are available, which is important to some folk who don't constantly work in MS Teams. I mostly work out of Chrome, Outlook, MS Word, Excel, and PPT so it's annoying to have to always keep an eye on Teams and then click on it when it shows that I'm away. I think in this current new normal it is extremely important that Microsoft fixes this upgrade (I don't even want to call it a bug because this function was change in an upgrade) because we need to be able to let our teams, colleagues, and managers know that we are available and working so that assumptions are not made about our work performance.

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  2. Anonymous
    2020-09-16T17:48:38+00:00

    You'll notice Steven is no longer replying.  Typical of MS.  A few canned answers and then silence.

    While I agree completely with the sentiments of the other commenters, there is also nothing he can do about it.

    He did point you in the right direction though:

    "we recommend you kindly give your feedback and share your experience via our UserVoice Service. Every customer’s voice is important to us. The related engineers will design or upgrade features referring to customers’ feedback and your ideas will help us to make our product and features better for you."

    UserVoice is the only place they will listen to suggestions for improvement.  They dont look in forums like this.  That link will take you directly to the UserVoice dedicated to Teams.  Voice your complaints about this problem there and it will get noticed by MS engineers much quicker, especially if they get many complaints.

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  3. Anonymous
    2020-09-15T23:09:53+00:00

    Even a novice software engineer knows how to detect idle or busy... Just intercept the mouse move messages! Come on Microsoft, fix this annoying novice bug...

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  4. Anonymous
    2020-09-15T23:07:33+00:00

    This bug has been present since 2018. How can this software be classed as professional. Bring back Skype for Business,  its so much faster, better features, uses less data and actually gets the status right! I.e. I'm Available when using my computer.

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  5. Anonymous
    2020-09-15T23:04:33+00:00

    Same issue for our company...

    2 months! This bug has been reported since 2018  believe it. Come on Microsoft! And we got rid of Skype for this pathetic program. How can you be in a Team if your mostly Away!

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