Teams away setting automatically switching on when not away

Anonymous
2020-07-01T17:06:37+00:00

Hi there, 

My teams status is constantly switching to "away" while I am working on my computer. This is very frustrating as my co-workers need to know when I am actually away or available.

Is there a manual override for this? It would be excellent to be able to set it as available so that my team knows they can reach my even if I am working on paper, or in this case if it has switched itself to "away".

Thanks!

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2020-10-21T13:16:15+00:00

    I checked my settings and Focus Assit was already turned off. So this doesn't help me.

    Also, someone said about putting Teams window on a separate monitor. Well, who has a dedicated display just for Teams!

    I know Microsoft don't care about their customers and rarely listen to their concerns, but come on....

    Do they even have the source code for Teams? I'm a software engineer and could fix it in minutes or at least add an option for people to configure it. Again, come on Microsoft....

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  2. Anonymous
    2020-10-20T21:33:25+00:00

    I had the same issue. As a work around I put the MS Teams window on a separate screen. I use an external monitor with my laptop. I set the laptop screen as an extended screen, put MS Teams window there and keep using my external monitor as the main display. So far it is working.

    Alternatively if you have only one screen you can set the MS Teams window as "always on top" (search google how to do this). Then push the MS Teams screen on one side as much as possible. I know this one is less appealing but if this is a big problem for you it may worth trying.

    But Microsoft should find a real solution to this problem.

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  3. Anonymous
    2020-10-20T13:57:25+00:00

    I tried that yesterday and it worked for a few hours, but today has been a different story. Still showing me as away after 5 minutes.

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  4. Anonymous
    2020-10-19T09:02:21+00:00

    Had the same problem and managed to find a solution.

    In windows settings, there is a setting called Focus Assist - turn it off and turn all automatic rules and it should work as this was affecting ma teams status and changing it to away

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  5. Anonymous
    2020-10-15T21:49:57+00:00

    I absolutely agree, this bug is ridiculous! More than a year this has annoyed users but Microsoft won't even acknowledge it. If I had a choice, I would bring back Skype, which was so much better and more reliable. I guess this is Microsoft's answer to progress...

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