Teams away setting automatically switching on when not away

Anonymous
2020-07-01T17:06:37+00:00

Hi there, 

My teams status is constantly switching to "away" while I am working on my computer. This is very frustrating as my co-workers need to know when I am actually away or available.

Is there a manual override for this? It would be excellent to be able to set it as available so that my team knows they can reach my even if I am working on paper, or in this case if it has switched itself to "away".

Thanks!

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2020-12-09T18:18:11+00:00

    Having this same exact issue. Please fix. Teams only shows me as Available when I am actively using Teams (which is infrequent). I am shown as Away when using other programs, including other Microsoft programs.

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  2. Anonymous
    2020-12-09T16:24:30+00:00

    I have discovered 2 tricks to keep the Teams from show idle - 

    1. in a chat with yourself or someone no longer with the company, put a weight on your space bar so it keeps typing
    2. start a video meeting with yourself (on mute and no camera) then share your screen. it will appear you are presenting and not go idle.

    You're welcome! :) 

    thanks but #1 won't work if I am working on other items like in excel. and #2 that will show as busy all the time and if someone tries to call they can't because on a bogus call, but interesting may try it.

    strange thing is yesterday it was changing my status every 10 minutes to away while I was working on computer and today so far it hasn't changed.  it is different issues day by day - so strange

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  3. Anonymous
    2020-12-09T16:08:01+00:00

    I have discovered 2 tricks to keep the Teams from show idle - 

    1. in a chat with yourself or someone no longer with the company, put a weight on your space bar so it keeps typing
    2. start a video meeting with yourself (on mute and no camera) then share your screen. it will appear you are presenting and not go idle.

    You're welcome! :)

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  4. Anonymous
    2020-12-08T21:06:56+00:00

    I am also having this same issue. Skype did not have this issue. It is switching to away while I am active and working at my computer, but not active in Teams.

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  5. Anonymous
    2020-12-02T21:29:32+00:00

    According to the Microsoft Teams Twitter site, they recommend using the Feedback option inside of Teams itself to get a message to the developers. To access that, just click on Help in the bottom left-hand corner of Teams and choose "Give feedback." Maybe in combination with voting on https://microsoftteams.uservoice.com/forums/908686-bug-reports/suggestions/41278342-teams-now-setting-my-status-to-away-after-10-min, we'll see some actual movement? I just did this and included links to this answers.microsoft question, as well as the uservoice one. I also tagged Teams in a tweet about a month ago. Looks like our only hope is getting enough people to raise a big enough ruckus or they will just continue to ignore it.

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