Teams away setting automatically switching on when not away

Anonymous
2020-07-01T17:06:37+00:00

Hi there, 

My teams status is constantly switching to "away" while I am working on my computer. This is very frustrating as my co-workers need to know when I am actually away or available.

Is there a manual override for this? It would be excellent to be able to set it as available so that my team knows they can reach my even if I am working on paper, or in this case if it has switched itself to "away".

Thanks!

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2021-04-06T16:50:28+00:00

    This is a terrible feature.  

    I can't even change the status to "Available" - I select Available for the status message, and it keeps showing "Away" anyway.

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  2. Anonymous
    2021-01-18T11:45:35+00:00

    There is a solution which I found on a blog, which is go into calendar, click Meet Now.  Then go back to profile and change from red dot to green "available", and it no longer goes back to "away".  Working so far for me (touch wood).

    Technically, the status should say something like "Away from Teams IM on my PC", which would also be a quick fix if it was possible to change it, as "away" implies unable to respond on the PC or any other device which is rarely accurate.

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  3. Anonymous
    2020-12-29T22:59:45+00:00

    This is a design flaw on Microsoft's part. It needs to be fixed given that Teams is used primarily by corporations and constantly switching to "away" when using other apps is inaccurate & misleading and can cause issues with management. What is the timeline for Microsoft to fix this? It's a bug, not a feature.

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  4. Anonymous
    2020-12-16T18:57:25+00:00

    I can't even manually set it to available after it sets itself to away, it just gets stuck on away. I was in a call, still showing me as away. Fix this Microsoft.

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  5. Anonymous
    2020-09-02T20:31:16+00:00

    I am having the same issue; very frustrating.  I am here working and Team show me AWAY.

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