Teams away setting automatically switching on when not away

Anonymous
2020-07-01T17:06:37+00:00

Hi there, 

My teams status is constantly switching to "away" while I am working on my computer. This is very frustrating as my co-workers need to know when I am actually away or available.

Is there a manual override for this? It would be excellent to be able to set it as available so that my team knows they can reach my even if I am working on paper, or in this case if it has switched itself to "away".

Thanks!

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2020-10-28T16:46:19+00:00

    So far logging into Teams via web browser seems to keep the desktop app showing Active. I heard using the phone app has the same effect, but I don't want Teams on my phone and the web-based login seems to be working so far.

    My boss is a TEAMStalker so this Away status timeout just because I haven't clicked inside the Teams desktop app is a real issue. Microsoft could be getting a lot of people in trouble with this horrible design choice.

    Edit: web-based login does not solve the issue. Thought it did but Teams just wasn't syncing properly.

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  2. Anonymous
    2020-10-15T21:49:57+00:00

    I absolutely agree, this bug is ridiculous! More than a year this has annoyed users but Microsoft won't even acknowledge it. If I had a choice, I would bring back Skype, which was so much better and more reliable. I guess this is Microsoft's answer to progress...

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  3. Anonymous
    2020-10-15T17:18:52+00:00

    This is such an annoying problem. In addition to having people I work with think I am not here to answer questions it has become a huge distraction as whenever I see the yellow dot I feel compelled to stop what I am doing and click on Teams to make it reset. Such a horrible feature that makes Teams seem like a needy child. Worse, it seems to stop this after 5 pm and show me available when no one is looking for me anymore. This seriously needs to be fixed, and soon.

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  4. Anonymous
    2020-10-13T14:58:41+00:00

    Hi thanks for your reply, but it its switching to away mode while I am NOT away from from computer. For instance, right now as I type this it is showing me as away. Teams is open on my task bar right now. 

    Mine does the same thing, even that I am working with my laptop teams show me away

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  5. Anonymous
    2020-09-18T14:14:23+00:00

    Anyone has the same complaint please vote here so that MS will see and fix this. 

    https://microsoftteams.uservoice.com/forums/908686-bug-reports/suggestions/41278342-teams-now-setting-my-status-to-away-after-10-min

     I just VOTED

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