MS Teams with Sony headphones wh 1000xm4

Anonymous
2022-04-19T19:22:31+00:00

I am using MS team frequently and calls are taking long time so decided to get a "good" headphones. I bought Sony headphones WH 1000xm4. The headphones work perfectly with the iPhone and iPad but not with MS Teams on laptop when connected via Bluetooth!

the sound keeps breaking and I had to switch to the laptop mic because people on the call keeps telling me that my voice is not clear when using the headphone mic.

Any idea how to fix this ?

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other

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  2. Anonymous
    2023-01-24T09:48:50+00:00

    This works for me, but the setting means the Teams would use the PC/Laptop microphone.

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  3. Anonymous
    2023-01-25T18:27:20+00:00

    I have the same issue as Igor. Unchecking the Handsfree Telephony options works fine, I don't have to reconnect with Bluetooth every 15 minutes. But now in Teams I can only use the laptop mic and not the mic of the headphone. Does anyone have a solution for this?

    I noticed the following:

    1. Handsfree Telephony is checked: in the Sound Settings -> Recording tab I see the 1000XM4 Headphone and I can use the mic of the headset (see screenshot - in Dutch)
    2. Handsfree Telephony is unchecked: in this tab I don't see the Headphone and the mic of the laptop is used

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  5. Anonymous
    2023-02-07T01:19:40+00:00

    Same issue with you... I can't connect my Sony Wh-1000mx5 because of my company laptop's restrictions. So I bought Jabra evolve2 85 because it has a dongle usb and solved my problem.

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