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I am using MS team frequently and calls are taking long time so decided to get a "good" headphones. I bought Sony headphones WH 1000xm4. The headphones work perfectly with the iPhone and iPad but not with MS Teams on laptop when connected via Bluetooth!
the sound keeps breaking and I had to switch to the laptop mic because people on the call keeps telling me that my voice is not clear when using the headphone mic.
Any idea how to fix this ?
Additional meeting and call-related features and issues within Microsoft Teams for business
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For me also, issues re-occur. So just try to reset again. Still, it is no satisfying solution, but a workaround. I'm not satisfied with this behaviour of the WF-1000XM4
windows though that it was handy to auto mute a channel of the handsfree set.
go to:
1:sound icon in lower richt corner
2:go to sounds
3:go to playbacks
4: select headphone handsfree set
5: properties > levels
6: there is a channel with "main volume" , this one was muted by default. unmute it.
now it should work again
This worked for my XM5. Thanks a lot
Thank god I found a fix. I had tried everything.
Here's how to fix it. Priviously with the 3's, you could go in your drivers or in your device and disable the Hands-Free option. Now ith the 4's and Windows 11, you basicly only have to go to : Control Panel -> Hardware and Sound -> Devices and Printers.
There you'll find you headphones. Right click, properties -> bluetooth and disable the hands-free option.
For some reason, even tough the hands-free devices are disabled, the device still has the option enable so microsoft was trying to connect to that service. Took me so much time to find this !
Worked! Thank you Philippe.
Looks like a fix has been found for Windows but how about Mac?
The headphones work fine and then there is a chime and sound stops coming through.
Seperatel;y I'm also struggling to pair with a seperate microphone.