MS Teams Helper using up >100% of CPU MacBook

Anonymous
2020-05-22T10:17:30+00:00

Since the latest update of MS Teams (current version 1.3.00.9271 updated on 07/05/20) on a MacBook (early 2015), every time I now join a Teams call, the Microsoft Teams Helper is using >100% of CPU and causing the laptop to overheat. I have disabled the GPU acceleration as seen on some other message boards but this has no impact, and could do with a fix for this ASAP.

Many thanks in advance.

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2022-04-08T14:09:18+00:00

    Same issue here with 1.5.00.8073. (MacBook Pro (Retina, 15-inch))

    --->> Fully unable to use the TEAMS UI when in a meeting, like unmuting your mic (!)

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  2. Anonymous
    2022-04-10T08:45:44+00:00

    Same Problem.
    Macbook Pro 2019, 16 GB Ram, 2,3 GHz 8-Core Intel Core i9.
    Software up to date.

    Teams Heavy user and my ventilator never stops running on teams calls.

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  3. Anonymous
    2022-04-19T22:13:01+00:00

    Teams app on MacOS has never been snappy, but with version 1.5.00.8073, definitely seems like there is some kind of regression. I see the app's two processes each consistently taking 60-80% CPU, and being very slow to respond to keystrokes. Especially noticeable when I'm in a Zoom call.

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  4. Anonymous
    2022-04-20T05:28:47+00:00

    Guys, I found a relatively good workaround. I'm using now the https://webcatalog.io application. In this application, you can run every web-application like a standalone app. It is a free tool (up to 10 apps). It does also sandbox the related web app. Since Teams is also having a webapp, it can be used inside webcatalog. The look and feel is almost identical and the CPU issues are gone. Give it a try :-)

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  5. Anonymous
    2022-04-22T09:02:34+00:00

    Two years later, is there still not a fix for this?

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