MS Teams Helper using up >100% of CPU MacBook

Anonymous
2020-05-22T10:17:30+00:00

Since the latest update of MS Teams (current version 1.3.00.9271 updated on 07/05/20) on a MacBook (early 2015), every time I now join a Teams call, the Microsoft Teams Helper is using >100% of CPU and causing the laptop to overheat. I have disabled the GPU acceleration as seen on some other message boards but this has no impact, and could do with a fix for this ASAP.

Many thanks in advance.

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2022-01-11T18:16:50+00:00

    Thanks for the tip! Unfortunately I can't find Low Power Mode. I have Big Sur- will that make a difference?

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  2. Anonymous
    2022-01-11T18:22:55+00:00

    Sadly, no.

    I spoke with Bill Gates and he recommended that you just get a faster computer.

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  3. Anonymous
    2022-01-11T18:27:06+00:00

    Thanks for the tip! Unfortunately I can't find Low Power Mode. I have Big Sur- will that make a difference?

    Yes, it will make a difference. Big Sur did not have Low Power Mode; it is a new feature added to Monterey.

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  4. Anonymous
    2022-01-12T04:45:10+00:00

    Are you by chance on a laptop? I don't have that option and I am on Monterey 12.1 as well. BOO!

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  5. Anonymous
    2022-01-12T06:48:50+00:00

    Yeah, this is the same response that our IT team gave. Since I am on Mac, they really can't do much about it, and that's just how MS Teams works. That's why I was trying to find out people who's having the same experience.

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