MS Teams Helper using up >100% of CPU MacBook

Anonymous
2020-05-22T10:17:30+00:00

Since the latest update of MS Teams (current version 1.3.00.9271 updated on 07/05/20) on a MacBook (early 2015), every time I now join a Teams call, the Microsoft Teams Helper is using >100% of CPU and causing the laptop to overheat. I have disabled the GPU acceleration as seen on some other message boards but this has no impact, and could do with a fix for this ASAP.

Many thanks in advance.

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2022-01-11T06:45:00+00:00

    It has no effect in my case.

    I installed turbo boos switcher to disable turbo boos. Now it's less hot and noisy as before but the application still grabs 100% of the CPU.

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  2. Anonymous
    2022-01-11T07:26:08+00:00

    I saw no performance issues with Teams, but its more random I think. Mine never sees 100% now, but its still pretty high; enough for me to use the browser teams instead :\

    GG M$

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  3. Anonymous
    2022-01-11T07:36:39+00:00

    Same here. Instead of using the desktop version, I use the browser version. Unfortunately this ons has less features. I sometimes have to switch. I also installed Turbo Boost Switcher to switch off the Turbo Boost. Doesn't really help a lot.

    I think it is quite embarrassing for Microsoft and Apple that both of them are just not able to get this annoying issue fixed. To be honest, I really start to hate it as I need to use MS-Teams about the entire day....

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  4. Anonymous
    2022-01-11T13:43:11+00:00

    Is Turbo Boost Switcher worth using? And yeah, I use Teams literally ALL day for my job. We have 1100 employees in the company and I manage two of the internal applications so my Teams never shuts up. I’ll let you know if I can find something that no one on the internet has haha. Good luck with that.

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  5. Anonymous
    2022-01-11T14:35:22+00:00

    Yes it's worth using in the sense that it will stop Teams from completely melting your Mac. But it's not a solution, the problem remains, Teams will still occupy close to 100% of the (non boosted) CPU.

    I have a feeling nobody at MS is looking at this. How can we attract them to this topic ? Can someone raise a complaint/ticket with their help desk or i don't know.

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