MS Teams Helper using up >100% of CPU MacBook

Anonymous
2020-05-22T10:17:30+00:00

Since the latest update of MS Teams (current version 1.3.00.9271 updated on 07/05/20) on a MacBook (early 2015), every time I now join a Teams call, the Microsoft Teams Helper is using >100% of CPU and causing the laptop to overheat. I have disabled the GPU acceleration as seen on some other message boards but this has no impact, and could do with a fix for this ASAP.

Many thanks in advance.

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2021-07-19T20:23:42+00:00

    Never thought of this approach but it seems like a bit of genius. I'm going to try it—thanks for the tip. Not quite ready to invest in an eGPU just for Teams. :)

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  2. Anonymous
    2021-08-10T18:08:31+00:00

    I was back from vacation (looong) and had the same problems - but after upgrading OSx to 11.5.1 I think the problem has disappeared

    try it and see if it helps

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  3. Anonymous
    2021-08-10T20:17:32+00:00

    MacOS 11.5.1 does not resolve the Teams CPU issues when video is enabled. I think this is an issue with Teams because I do not have the same problems with Zoom.

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  4. Anonymous
    2021-08-12T15:53:36+00:00

    This is still an issue with macOS 11.5.1 and MS Teams for Mac version 1.4.00.20364

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  5. Anonymous
    2021-08-23T12:35:01+00:00

    And still with 11.5.2 not ok!

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