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Will try next time, thanks !
MS Teams Helper using up >100% of CPU MacBook
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Anonymous
Since the latest update of MS Teams (current version 1.3.00.9271 updated on 07/05/20) on a MacBook (early 2015), every time I now join a Teams call, the Microsoft Teams Helper is using >100% of CPU and causing the laptop to overheat. I have disabled the GPU acceleration as seen on some other message boards but this has no impact, and could do with a fix for this ASAP.
Many thanks in advance.
Microsoft Teams | Microsoft Teams for business | Other
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218 answers
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Anonymous
2021-06-18T18:17:32+00:00 -
Anonymous
2021-06-25T20:03:58+00:00 I have exactly the same issue. If I search on this topic, it has been like this for at least 1 year! Please fix!!
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Anonymous
2021-07-08T11:47:16+00:00 I'm using MS-Teams 1.4.00.11161 on MacBookPro on macOS Big Sur (15-inch, 2016). I've installed Turbo Boost Switcher.
Unfortunately nothing is working. Whatever I do, when in a MS-Teams meeting the fan goes crazy.
It doesn't happen with any other program.
Microsoft and/or Apple, please get this resolved. I'm reading about this problem from already a year back.
Can you please fix this as MacBook are everywhere and MSTeams is everywhere and most likely thousands of people are suffering this issue.
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Anonymous
2021-07-19T18:38:36+00:00 I solved this issue by purchasing an $800 eGPU (Blackmagic) and telling MacOS to prefer the eGPU for teams.
Before the eGPU my 2019 MacBook Pro 16" (32GB/i9) fans would run at 4500-5k RPM within 60 seconds of a teams video call starting. This is a very audible level for the fans to run at. After switching to the eGPU they run around 2-2.5k for the calls regardless of how long they last. At this speed they are not audible at all to my ears.
That's right, I spent $800 to solve the fan noise problem caused by Teams.
Also, none of my other applications with video had/have the same problem (Zoom, Google Meet, etc.)
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Anonymous
2021-07-19T19:05:24+00:00 Interesting solution, to say the least!
I took a similarly radical approach and bought an ipad. It runs teams nearly effortlessly and allows me to add my Mac as a second device in the event that I need to share my screen, use the chat, etc. Way better camera, too.