MS Teams Helper using up >100% of CPU MacBook

Anonymous

Since the latest update of MS Teams (current version 1.3.00.9271 updated on 07/05/20) on a MacBook (early 2015), every time I now join a Teams call, the Microsoft Teams Helper is using >100% of CPU and causing the laptop to overheat. I have disabled the GPU acceleration as seen on some other message boards but this has no impact, and could do with a fix for this ASAP.

Many thanks in advance.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

218 answers

Anonymous

2021-05-05T11:21:49+00:00

Same with me! SOOOO annoying- any updates on this?!
Was this answer helpful?

0 comments No comments
Anonymous

2021-05-11T00:42:51+00:00

My impression is that Teams 1.4.00.7175 is considerably better. It still makes my fans spin up, but it doesn't seem to make the rest of the system slow to a crawl. Does anyone else have the same experience?
Was this answer helpful?

0 comments No comments
Anonymous

2021-05-11T01:02:03+00:00

Im running 1.4.00.8872. It was last updated on 27/4/21.

Sadly no change.
Was this answer helpful?

0 comments No comments
Anonymous

2021-05-24T08:22:20+00:00

Yes, this really is bothersome. My computer grinds to a stop when I launch Teams, and it uses up 131% of my CPU (!). I considered buying a new computer, but realised after reading from you guys that it's not the computer that is bad.
Was this answer helpful?

0 comments No comments
Anonymous

2021-05-31T15:17:49+00:00

I have the same problem. Teams helper with video consumes 276% of the processor.

As soon as you stay in call but without video, the power consumption goes down to 17,2 %..
Was this answer helpful?

1 person found this answer helpful.

0 comments No comments