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Since the latest update of MS Teams (current version 1.3.00.9271 updated on 07/05/20) on a MacBook (early 2015), every time I now join a Teams call, the Microsoft Teams Helper is using >100% of CPU and causing the laptop to overheat. I have disabled the GPU acceleration as seen on some other message boards but this has no impact, and could do with a fix for this ASAP.
Many thanks in advance.
Additional features, settings, or issues not covered by specific Microsoft Teams categories
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Only fix is to not use a Mac.
There are 2 User Voice feedback items running on Teams poor performance for the last 2 years. Its unlikely to be fixed after that period of time. Only suggestion is to use a windows PC instead unfortunately.
Or Microsoft is simply looking for another big fine from the EU for taking advantage for MS platforms over OSX by not fixing serious issues?
For me it is around 60% CPU with Video and around 30% voice only. Very odd and anoying.
Sometime over Christmas / New Year I feel the situation has been improved. Currently running Teams 1.3.00.24758 and it's consuming about 60% CPU for a videocall which is not as good as Zoom, but better than before when it would bring my entire system to a crawl.
is it possible to get that version downloaded?
it seems the difference is the abiltiy to use the virtual background, which I don't need.