MS Teams Helper using up >100% of CPU MacBook

Anonymous
2020-05-22T10:17:30+00:00

Since the latest update of MS Teams (current version 1.3.00.9271 updated on 07/05/20) on a MacBook (early 2015), every time I now join a Teams call, the Microsoft Teams Helper is using >100% of CPU and causing the laptop to overheat. I have disabled the GPU acceleration as seen on some other message boards but this has no impact, and could do with a fix for this ASAP.

Many thanks in advance.

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2022-04-19T22:13:01+00:00

    Teams app on MacOS has never been snappy, but with version 1.5.00.8073, definitely seems like there is some kind of regression. I see the app's two processes each consistently taking 60-80% CPU, and being very slow to respond to keystrokes. Especially noticeable when I'm in a Zoom call.

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  2. Anonymous
    2022-04-10T08:45:44+00:00

    Same Problem.
    Macbook Pro 2019, 16 GB Ram, 2,3 GHz 8-Core Intel Core i9.
    Software up to date.

    Teams Heavy user and my ventilator never stops running on teams calls.

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  3. Anonymous
    2022-04-08T14:09:18+00:00

    Same issue here with 1.5.00.8073. (MacBook Pro (Retina, 15-inch))

    --->> Fully unable to use the TEAMS UI when in a meeting, like unmuting your mic (!)

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  4. Anonymous
    2022-04-07T11:37:39+00:00

    Same here, Brand new MacBook Pro 14" with M1, Teams is running on Version 1.5.00.6181.

    My Mac is running on Monterey Version 12.3.1.

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  5. Anonymous
    2022-04-06T14:33:09+00:00

    I am experiencing the same issue with version: 1.5.00.8073 updated 2022-03-28

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