MS Teams Helper using up >100% of CPU MacBook

Anonymous
2020-05-22T10:17:30+00:00

Since the latest update of MS Teams (current version 1.3.00.9271 updated on 07/05/20) on a MacBook (early 2015), every time I now join a Teams call, the Microsoft Teams Helper is using >100% of CPU and causing the laptop to overheat. I have disabled the GPU acceleration as seen on some other message boards but this has no impact, and could do with a fix for this ASAP.

Many thanks in advance.

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2022-05-05T16:41:31+00:00

    Totally agree Dirk. Have been living with same.

    Decided to make lemonade with these lemons. Am now cooking breakfast eggs on laptop during our morning meetings. Gas heating bills have also decreased as well, which is great seeing as how gas prices have been going.

    Microsoft, any way you can make it run a bit hotter? I like a crispy fried egg and it's almost, but not quite there.

    Thanks!

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  2. Anonymous
    2022-05-05T16:31:50+00:00

    Same here. It was fine for two years - now my 2018 Mac gets hot and fan goes on when on teams.

    The renderer is eating up most of my CPUs capacity now. Annoying.

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  3. Anonymous
    2022-04-22T11:20:10+00:00

    We must be going for a record!

    Sitting here with a colleague right now in a Teams meeting using a Macbook from 2020 and the fan is going loud and strong! An absolute joke!!

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  4. Anonymous
    2022-04-22T09:02:34+00:00

    Two years later, is there still not a fix for this?

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  5. Anonymous
    2022-04-20T05:28:47+00:00

    Guys, I found a relatively good workaround. I'm using now the https://webcatalog.io application. In this application, you can run every web-application like a standalone app. It is a free tool (up to 10 apps). It does also sandbox the related web app. Since Teams is also having a webapp, it can be used inside webcatalog. The look and feel is almost identical and the CPU issues are gone. Give it a try :-)

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