MS Teams Helper using up >100% of CPU MacBook

Anonymous
2020-05-22T10:17:30+00:00

Since the latest update of MS Teams (current version 1.3.00.9271 updated on 07/05/20) on a MacBook (early 2015), every time I now join a Teams call, the Microsoft Teams Helper is using >100% of CPU and causing the laptop to overheat. I have disabled the GPU acceleration as seen on some other message boards but this has no impact, and could do with a fix for this ASAP.

Many thanks in advance.

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2022-06-22T13:37:28+00:00

    My solution was to quit my job. I don't have use Teams anymore. Suddenly my problems are gone.

    Your milage may vary.

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  2. Anonymous
    2022-06-22T13:29:35+00:00

    ¡¡¡¡¡¡ 2 YEARS !!!!!! Birthday cake?

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  3. Anonymous
    2022-06-20T18:04:30+00:00

    would it be possible that they don't fix it because they are focusing on moving Teams to WebView2 and because it is still not available on mac they haven't released it?

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  4. Anonymous
    2022-06-20T17:43:00+00:00

    I have de same problem (2 Teams Helper process) and using an average 1.6GB (Mac mini M1). In Windows Teams using about 600MB how can be possible?

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  5. Anonymous
    2022-06-15T09:19:08+00:00

    2 YEARS!!!!!

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    5 people found this answer helpful.
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