MS Teams Helper using up >100% of CPU MacBook

Anonymous
2020-05-22T10:17:30+00:00

Since the latest update of MS Teams (current version 1.3.00.9271 updated on 07/05/20) on a MacBook (early 2015), every time I now join a Teams call, the Microsoft Teams Helper is using >100% of CPU and causing the laptop to overheat. I have disabled the GPU acceleration as seen on some other message boards but this has no impact, and could do with a fix for this ASAP.

Many thanks in advance.

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2022-07-11T17:59:40+00:00

    the problem is THEY DON'T CARE what benefit is it to them to sort it.

    This thread has been active for 2 years.... WT Eff?.... Disaster!

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  2. Anonymous
    2022-07-06T08:41:06+00:00

    the problem is THEY DON'T CARE what benefit is it to them to sort it.

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  3. Anonymous
    2022-07-06T08:15:24+00:00

    I give it a try once a month, but quit the client directly as soon as it becomes unusable. Normally after seconds, sometimes during the first call. So I can verify that the current version runs into the same problem as the version before.

    ATM, I use the browser version for my daily work. I have no "reactions" and cannot see them and cannot remote control another screen, but at least I can talk to my co-workers.

    I really don't get why this problem seems to be unsolvable.

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  4. Anonymous
    2022-07-06T07:59:04+00:00

    to pick up the question of Dr JPH again and to set a new timestamp.

    Is there any solution available ? Teams on Mac is unusable.

    regards,

    Jochen

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  5. Anonymous
    2022-06-22T15:01:11+00:00

    I think you might be on to something...

    for the rest of us, I'm looking forward to performance on the new M2 MacBook Air.

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