MS Teams Helper using up >100% of CPU MacBook

Anonymous
2020-05-22T10:17:30+00:00

Since the latest update of MS Teams (current version 1.3.00.9271 updated on 07/05/20) on a MacBook (early 2015), every time I now join a Teams call, the Microsoft Teams Helper is using >100% of CPU and causing the laptop to overheat. I have disabled the GPU acceleration as seen on some other message boards but this has no impact, and could do with a fix for this ASAP.

Many thanks in advance.

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2020-12-04T08:46:01+00:00

    For me it is around 60% CPU with Video and around 30% voice only. Very odd and anoying.

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  2. Anonymous
    2020-12-04T08:36:20+00:00

    Or Microsoft is simply looking for another big fine from the EU for taking advantage for MS platforms over OSX by not fixing serious issues?

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  3. Anonymous
    2020-11-27T21:15:46+00:00

    Only fix is to not use a Mac.

    There are 2 User Voice feedback items running on Teams poor performance for the last 2 years. Its unlikely to be fixed after that period of time. Only suggestion is to use a windows PC instead unfortunately.

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  4. Anonymous
    2020-11-27T11:53:18+00:00

    I have exactly the same issue but if I work with the web version, I can't activate the video.

    Any advices ?

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  5. Anonymous
    2020-11-18T15:45:53+00:00

    I created a support ticket and try to do it but no luck at all

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