MS Teams Helper using up >100% of CPU MacBook

Anonymous
2020-05-22T10:17:30+00:00

Since the latest update of MS Teams (current version 1.3.00.9271 updated on 07/05/20) on a MacBook (early 2015), every time I now join a Teams call, the Microsoft Teams Helper is using >100% of CPU and causing the laptop to overheat. I have disabled the GPU acceleration as seen on some other message boards but this has no impact, and could do with a fix for this ASAP.

Many thanks in advance.

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2021-01-29T06:48:29+00:00

    Same here !!!

    MacBook Air 2015 - Big Sur 11.1 

    Always the latest Teasm Version ;-) 

    Camera on and Desktop sharing kills my i5 CPU completely

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  2. Anonymous
    2021-01-28T16:00:10+00:00

    Microsoft... Are you going to fix this issue...?

    Teams literally kills my Macbook Pro when its running on any type of conference call!

    Microsoft Teams Version: 1.3.00.33671 Last updated on 15th January 2021.

    Microsoft Teams Helper (Renderer) eats up 80% of CPU!

    MBP Pro - 3.1 GHz Dual-Core Intel Core i7 - Big Sur!

    May try Parallels or Bootcamp!

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  3. Anonymous
    2021-01-22T18:44:15+00:00

    Microsoft, I have the same issue. 

    Running 1.00.324758 

    Please don't respond with run it in the browser. It also runs slowly.

    I have to run it in something other than Safari, such as Chrome, because Teams doesn't run in Safari, the app has to be downloaded. 

    Teams is used by Partners in Health to support over 1000 people working remotely on the Covd 19 response. I really think Microsoft would do better than this. thank you

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  4. Anonymous
    2021-01-22T18:40:06+00:00

    is it possible to get that version downloaded?

    it seems the difference is the abiltiy to use the virtual background, which I don't need.

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  5. Anonymous
    2021-01-14T08:11:08+00:00

    Sometime over Christmas / New Year I feel the situation has been improved. Currently running Teams 1.3.00.24758 and it's consuming about 60% CPU for a videocall which is not as good as Zoom, but better than before when it would bring my entire system to a crawl.

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