MS Teams Helper using up >100% of CPU MacBook

Anonymous
2020-05-22T10:17:30+00:00

Since the latest update of MS Teams (current version 1.3.00.9271 updated on 07/05/20) on a MacBook (early 2015), every time I now join a Teams call, the Microsoft Teams Helper is using >100% of CPU and causing the laptop to overheat. I have disabled the GPU acceleration as seen on some other message boards but this has no impact, and could do with a fix for this ASAP.

Many thanks in advance.

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2021-03-24T13:46:33+00:00

    Thanks for tips! I will try zoom. And I think you're right. Microsoft probably think it's Apples problem.

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  2. Anonymous
    2021-03-24T13:32:07+00:00

    You really must fix this. 

    This is incredible: 

    Image

    I can't do anything on my Mac when in a Teams meeting. This problem has been for a really long time now, so I understand that we should find other solutions that Microsoft products to get things done. 

    It's unbelievable actually.  It's the same with Skype too. I guess because we are on Mac, they are not bothered about fixing it. Just pushes you towards Zoom (which does NOT have this issue)

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  3. Anonymous
    2021-03-19T10:00:53+00:00

    You really must fix this. 

    This is incredible: 

    I can't do anything on my Mac when in a Teams meeting. This problem has been for a really long time now, so I understand that we should find other solutions that Microsoft products to get things done.

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  4. Anonymous
    2021-03-17T11:00:14+00:00

    Not a surprise, but using a connected display with different spaces on my Mac (Air 2020 i5 16GB) while running Teams (renderer) is loading up to 98% of CPU and heating up to 102C. 

    If you use a second screen and running Teams, the computer will crash if you try to share the screen - it becomes unresponsive!

    When disconnected from the second display (HDMI), performance is slightly better, and you can use other apps simultaneously.

    That's a big flaw; now I only use my second display when not running Teams.

    I have noticed a few improvements in the last update, but still a lot of homework to do. 

    Come on, MS! You get a big fat check to get your job done.

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  5. Anonymous
    2021-03-17T09:47:42+00:00

    Same.  Got the M1 Air with 16GB and it eats up everything I throw at it, even Teams.  

    Helps that it doesnt have a fan also :)

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