MS Teams Helper using up >100% of CPU MacBook

Anonymous
2020-05-22T10:17:30+00:00

Since the latest update of MS Teams (current version 1.3.00.9271 updated on 07/05/20) on a MacBook (early 2015), every time I now join a Teams call, the Microsoft Teams Helper is using >100% of CPU and causing the laptop to overheat. I have disabled the GPU acceleration as seen on some other message boards but this has no impact, and could do with a fix for this ASAP.

Many thanks in advance.

Microsoft Teams | Microsoft Teams for business | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

218 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2022-01-11T07:36:39+00:00

    Same here. Instead of using the desktop version, I use the browser version. Unfortunately this ons has less features. I sometimes have to switch. I also installed Turbo Boost Switcher to switch off the Turbo Boost. Doesn't really help a lot.

    I think it is quite embarrassing for Microsoft and Apple that both of them are just not able to get this annoying issue fixed. To be honest, I really start to hate it as I need to use MS-Teams about the entire day....

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2022-01-11T07:26:08+00:00

    I saw no performance issues with Teams, but its more random I think. Mine never sees 100% now, but its still pretty high; enough for me to use the browser teams instead :\

    GG M$

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2022-01-11T06:45:00+00:00

    It has no effect in my case.

    I installed turbo boos switcher to disable turbo boos. Now it's less hot and noisy as before but the application still grabs 100% of the CPU.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  4. Anonymous
    2022-01-11T06:06:41+00:00

    What will happen by disabling this function? Any performance issue on the app itself? TIA

    Was this answer helpful?

    0 comments
  5. Anonymous
    2022-01-09T20:09:14+00:00

    Try disabling GPU hardware acceleration. It seems to help somewhat. They still need to fix this, but it makes it not so painful lol.

    Microsoft Edge for MacOS may have the same renderer issue as well which you can also disable this feature. It runs horribly on my Mac whether enabled or disabled.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments