MS Teams Helper using up >100% of CPU MacBook

Anonymous
2020-05-22T10:17:30+00:00

Since the latest update of MS Teams (current version 1.3.00.9271 updated on 07/05/20) on a MacBook (early 2015), every time I now join a Teams call, the Microsoft Teams Helper is using >100% of CPU and causing the laptop to overheat. I have disabled the GPU acceleration as seen on some other message boards but this has no impact, and could do with a fix for this ASAP.

Many thanks in advance.

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2022-01-11T17:06:13+00:00

    This is an interesting workaround. Will try this tomorrow as well. Thanks for sharing!

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  2. Anonymous
    2022-01-11T17:04:38+00:00

    Appreciate the feedback. Love using TEAMS, and how it's integrated. It just sucks in that it eats up mac's resources.

    Also noticed, that Teams is not yet native in M1.

    Anyway, thanks for the help!

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  3. Anonymous
    2022-01-11T14:36:46+00:00

    I found a new solution that has been working for me the past two weeks. YMMV but I wanted to share it here to see if it helps others:

    Turn on Low Power Mode

    I know that sounds obvious, but it worked and I haven't noticed any performance degradation with my high power apps (compilers, renderers, etc). I can now use MS Teams without my fans turning on and sounding like a jet engine. This solution includes when I am in video meetings using my camera/mic and even when I have more than one monitor hooked up.

    To enable Low Power Mode, go to System Preferences -> Battery -> Power Adapter -> Low Power Mode

    Tech Specs -

    Device: MacBook Pro (16-inch, 2019)

    macOS Version: 12.1 (Monterey)

    Microsoft Teams Version: 1.4.00.29478

    Hope this solution works for other folks as well

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  4. Anonymous
    2022-01-11T14:35:22+00:00

    Yes it's worth using in the sense that it will stop Teams from completely melting your Mac. But it's not a solution, the problem remains, Teams will still occupy close to 100% of the (non boosted) CPU.

    I have a feeling nobody at MS is looking at this. How can we attract them to this topic ? Can someone raise a complaint/ticket with their help desk or i don't know.

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  5. Anonymous
    2022-01-11T13:43:11+00:00

    Is Turbo Boost Switcher worth using? And yeah, I use Teams literally ALL day for my job. We have 1100 employees in the company and I manage two of the internal applications so my Teams never shuts up. I’ll let you know if I can find something that no one on the internet has haha. Good luck with that.

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