MS Teams Helper using up >100% of CPU MacBook

Anonymous
2020-05-22T10:17:30+00:00

Since the latest update of MS Teams (current version 1.3.00.9271 updated on 07/05/20) on a MacBook (early 2015), every time I now join a Teams call, the Microsoft Teams Helper is using >100% of CPU and causing the laptop to overheat. I have disabled the GPU acceleration as seen on some other message boards but this has no impact, and could do with a fix for this ASAP.

Many thanks in advance.

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2023-02-13T15:34:00+00:00

    Kind of. It's more of a workaround...

    Scroll up a little to the answer of BenS_848 on October 25, 2022

    (unfortunately I don't see any option to link to this particular answer...)

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  2. Anonymous
    2023-02-13T13:30:24+00:00

    i had to unplug my Roccat mouse to be able to work. is there any fix?

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  3. Anonymous
    2022-12-09T13:46:54+00:00

    Hi,

    thanks for this.

    I had the same issue and renaming the file solved the issue.

    Would really be great if there'd be an official fix for that, instead of manipulating the teams installation.

    Regards

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  4. Anonymous
    2022-10-25T07:23:38+00:00

    Can confirm with Roccat KONE Amo

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  5. Anonymous
    2022-10-25T06:56:43+00:00

    Can confirm it as well (Roccat Kone EMP).

    Wow.. this is really weird.

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