Microsoft Teams | Microsoft Teams for business | Other
Additional features, settings, or issues not covered by specific Microsoft Teams categories
for me directly ! 2 seconds
MS Teams Helper using up >100% of CPU MacBook
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
Since the latest update of MS Teams (current version 1.3.00.9271 updated on 07/05/20) on a MacBook (early 2015), every time I now join a Teams call, the Microsoft Teams Helper is using >100% of CPU and causing the laptop to overheat. I have disabled the GPU acceleration as seen on some other message boards but this has no impact, and could do with a fix for this ASAP.
Many thanks in advance.
Microsoft Teams | Microsoft Teams for business | Other
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
218 answers
Sort by: Most helpful
-
Anonymous
2021-02-12T14:04:34+00:00 -
Anonymous
2021-02-11T14:20:10+00:00 Fan full blast even on an M1 Macbook Pro?? Typically after how long in a video call do you get fan noise?
-
Anonymous
2021-02-11T13:09:43+00:00 This is still an issue in 2021.
On a Macbook Pro M1 2020
-
Anonymous
2021-02-09T09:46:30+00:00 You are right but i heard something like !!!! I don't know what it was but then I crashed ! You're right !!! It's incredible !
-
Anonymous
2021-02-09T09:23:20+00:00 I have tested teams with a new mac book air M1, 5 to 10 times faster than my previous macbook pro 2014 intel I7 2,3 Ghz.
it was the last version of Teams.
It's the first time I heard the fan, the first time I see my new computer on the knees, laging, and one time, after 20 minutes. freezing. I had to restart. The last hours as a teacher, i was anxious about other bugs. Fan was working all the day, 7 hours of teams meeting with students. Very offen, i had to shutdown and restart my cam because my picture was freezing, after a screen share.
with zoom or meets, everything work well fine easy, fast.
and with teams eveythings is complicated. Where is the window, where is this function, how to...
It's a shame.