MS Teams Helper using up >100% of CPU MacBook

Anonymous
2020-05-22T10:17:30+00:00

Since the latest update of MS Teams (current version 1.3.00.9271 updated on 07/05/20) on a MacBook (early 2015), every time I now join a Teams call, the Microsoft Teams Helper is using >100% of CPU and causing the laptop to overheat. I have disabled the GPU acceleration as seen on some other message boards but this has no impact, and could do with a fix for this ASAP.

Many thanks in advance.

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2022-05-16T09:55:18+00:00

    With or without external monitor the Teams Help Renderer seems to follow some modulation between +80%CPU and 15% CPU. (Teams in stand by - no meeting going on).

    @Microsoft: please solve this.

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  2. Anonymous
    2022-04-08T14:09:18+00:00

    Same issue here with 1.5.00.8073. (MacBook Pro (Retina, 15-inch))

    --->> Fully unable to use the TEAMS UI when in a meeting, like unmuting your mic (!)

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  3. Anonymous
    2022-04-07T11:37:39+00:00

    Same here, Brand new MacBook Pro 14" with M1, Teams is running on Version 1.5.00.6181.

    My Mac is running on Monterey Version 12.3.1.

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  4. Anonymous
    2022-03-15T16:03:11+00:00

    I spoke with Satya Nadella and he recommends increasing your CPU power 10X. Teams will only use 9.7% CPU after this upgrade and you'll be much more satisfied with your overall computing experience.

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  5. Anonymous
    2022-01-11T07:36:39+00:00

    Same here. Instead of using the desktop version, I use the browser version. Unfortunately this ons has less features. I sometimes have to switch. I also installed Turbo Boost Switcher to switch off the Turbo Boost. Doesn't really help a lot.

    I think it is quite embarrassing for Microsoft and Apple that both of them are just not able to get this annoying issue fixed. To be honest, I really start to hate it as I need to use MS-Teams about the entire day....

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