Opening Teams app using link on a Mac

Anonymous
2020-04-07T12:31:28+00:00

Hi,

When I get a link in an e-mail on my Mac (using outlook as e-mail client), neither Safari nor Chrome recognize that I have the desktop app installed and I can only view using the web app.  Any ideas on how to solve this?  My IT department is no help on this.  I have reinstalled Teams multiple times, rebooted, etc.

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2022-02-14T14:54:47+00:00

    I have exactly the opposite problem. I have Office 365 accounts through two organizations. For one of them, I need to use Teams within a Chrome browser (on a Mac). For the other one, which I had first, I use the desktop app. When I click on a Teams link, it takes me to Chrome and displays a page of options: open Teams inside a window in Chrome or use the desktop Teams app. That's fine with me, since I'd like to be able to choose on a case-by-case basis. But then, with no action on my part, it always opens the desktop app (which also automatically starts ChromaCam no matter what my camera device setting is - I'd like to know how to stop that, too.). I can't remember how I set this default action or even whether it's a Chrome setting or a Teams setting. All I can find on the web are instructions to set a default for opening files within Teams, not how to set a default for opening Teams itself. Hoping the answer to this one might shed light on the opposite problem.

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  2. Anonymous
    2022-02-17T17:09:21+00:00

    I see we still haven't fixed this issue....

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  3. Anonymous
    2022-03-18T15:56:10+00:00

    Same issue here.

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  4. Anonymous
    2022-03-23T11:13:24+00:00

    Same issue here

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  5. Anonymous
    2022-03-25T16:17:51+00:00

    I have a client with the exact same issue. I am a Mac user too. I use Teams on both of my Macs. I keep macOS up to date, and Teams is always up to date as well. I run macOS Monterey on both Macs. When I click to join a meeting in Teams, it opens up in Teams every time. What happens with my client is that when he clicks to join the meeting, Safari opens. Microsoft has not yet made it possible for Safari to work with Teams, but that is irrelevant since we're not trying to open the Teams meeting with Safari. If I change the default browser to Chrome, this provides a workaround that allows him to join the meeting since Chrome gives him the option to open the meeting in Teams. As far as I can see, this appears to be caused by some kind of default setting for what app should handle a Teams link. I can't find anywhere to find this setting and change it. Yesterday, I used the Teams reset tool provided here: https://office-reset.com/macadmins/ After running it, we had to login to Teams again. It had no effect. My next thing to try is to use an uninstaller app called AppCleaner to completely purge all traces of Teams from his Mac, and then check if he can open meetings and join them from within the Teams app. As I mentioned above, it seems that Safari is set as the default app to open Teams meetings. I believe this is the root cause of the problem, but I have so far not found a way to change that setting. It would be super if someone from Microsoft would respond and give some advice on this. I am frequently disappointed at how Microsoft handles issues with their software on Macs. There's a well known issue with Skype that has been going on for at least 7 years that they have never actually addressed.

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