Opening Teams app using link on a Mac

Anonymous
2020-04-07T12:31:28+00:00

Hi,

When I get a link in an e-mail on my Mac (using outlook as e-mail client), neither Safari nor Chrome recognize that I have the desktop app installed and I can only view using the web app.  Any ideas on how to solve this?  My IT department is no help on this.  I have reinstalled Teams multiple times, rebooted, etc.

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2021-09-23T18:45:34+00:00

    I was able to fix this issue by right-clicking Teams in the taskbar, 'Quit' Teams, and then re-open Teams. Then when joining a meeting it opened correctly from the Mac Teams app again. I suspect fully rebooting your Mac should also do the trick. Hope this helps.

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  2. Anonymous
    2021-10-06T11:16:53+00:00

    Same issue here.

    I use Ical. The meeting link takes me to Safari as standard, but switching to Chrome or Firefox doesn't help. I have already installed the Teams App (So why on earth doesn't the link open the app directly? This is the only reasonable way to go about this is it not, now in 2021?) but yes the link takes me to a web browser. The web browser gives me this message:

    The other thing I was wondering. When I open the Teams app, I would imagine that there are a couple of starting points for using the application: 1.Start a meeting, 2. Schedule a meeting 3. JOIN A MEETING (with link/group/invite or anything useful really)?? Where is my option to join with link?

    Every meeting I have to ask the host to send me a new link to zoom og google which has made a user interface that actually works effortless. Teams reminds me every time why I switched from PC to MAC 10 years ago.....

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  3. Anonymous
    2021-10-19T18:16:53+00:00

    It's been a year and a half since the original post, and I still have the same issue with Teams links opening in my Browser instead of the app. It's not all file links, some work as expected and open in Teams.

    Someone posts a link to a file in Teams in the Teams chat, and when I click the link, from within Teams, it opens in my default browser instead of the app.

    This issue has been going on for years. When will it finally be fixed?

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  4. Anonymous
    2021-10-27T10:01:22+00:00

    Hi Shyamal,

    We now have a few customers facing this same issue.

    Sample steps:

    • Receive e-mail with a link to a files folder in Teams
    • Click on the link will open this in Safari (default browser)
    • User can't do anything

    Expected behavior:

    • Receive e-mail with a link to a files folder in Teams
    • Click on the link will open this in Safari (default browser)
    • Link will automaticly redirect the user to the installed Teams app

    I hope there is a solution for this.

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  5. Anonymous
    2021-12-01T11:38:10+00:00

    I have exactly this problem - it is beyond frustrating. It needs to be fixed - common Microsoft.

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