This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Hi,
When I get a link in an e-mail on my Mac (using outlook as e-mail client), neither Safari nor Chrome recognize that I have the desktop app installed and I can only view using the web app. Any ideas on how to solve this? My IT department is no help on this. I have reinstalled Teams multiple times, rebooted, etc.
Additional features, settings, or issues not covered by specific Microsoft Teams categories
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
There is a Safari Privacy setting to "Prevent Cross Site Tracking". I'm not sure it will prevent the behavior you're seeing, but by unchecking that preference, I was able to successfully use Teams links in Safari without having to change my default browser to something else.
I have a client with the exact same issue. I am a Mac user too. I use Teams on both of my Macs. I keep macOS up to date, and Teams is always up to date as well. I run macOS Monterey on both Macs. When I click to join a meeting in Teams, it opens up in Teams every time. What happens with my client is that when he clicks to join the meeting, Safari opens. Microsoft has not yet made it possible for Safari to work with Teams, but that is irrelevant since we're not trying to open the Teams meeting with Safari. If I change the default browser to Chrome, this provides a workaround that allows him to join the meeting since Chrome gives him the option to open the meeting in Teams. As far as I can see, this appears to be caused by some kind of default setting for what app should handle a Teams link. I can't find anywhere to find this setting and change it. Yesterday, I used the Teams reset tool provided here: https://office-reset.com/macadmins/ After running it, we had to login to Teams again. It had no effect. My next thing to try is to use an uninstaller app called AppCleaner to completely purge all traces of Teams from his Mac, and then check if he can open meetings and join them from within the Teams app. As I mentioned above, it seems that Safari is set as the default app to open Teams meetings. I believe this is the root cause of the problem, but I have so far not found a way to change that setting. It would be super if someone from Microsoft would respond and give some advice on this. I am frequently disappointed at how Microsoft handles issues with their software on Macs. There's a well known issue with Skype that has been going on for at least 7 years that they have never actually addressed.
Same issue here
Same issue here.
I see we still haven't fixed this issue....