This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Hi,
When I get a link in an e-mail on my Mac (using outlook as e-mail client), neither Safari nor Chrome recognize that I have the desktop app installed and I can only view using the web app. Any ideas on how to solve this? My IT department is no help on this. I have reinstalled Teams multiple times, rebooted, etc.
Additional features, settings, or issues not covered by specific Microsoft Teams categories
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
The fact is that paying customers need to punish Microsoft for ignoring defects like this. We PAY for Microsoft's service, and it's broken. Therefore I'm going to direct our company to stop paying until it's fixed.
Yep, for a web developer, that makes sense. I'm referring to standard users trying to perform their business functions, though, and the links not working in every browser, likely due to third-party cookies blocking I'm guessing? Which means it's a problem in how the links are presented to the user and needs to be fixed so it works universally.
That's funny because I have Firefox as my primary default browser but switch between that and Chrome and Safari depending on what I'm doing. I'm in website development so I have to make sure things work in all browsers. It's our Windows folks that have a hard time getting away from Edge.. although many use Chrome now.
Sorry stupid question, that's done by making Chrome the default browser of course. This is actually a very nice workaround as you do get the added functionality again. Thanks!
Not if a user doesn't have Chrome installed. Safari is the Mac browser. This concept of 'Try another browser' is never a solution for a user, it's a goal for the developer.
I can't get many Mac users to install Chrome as an MSP, and that's their choice.