Opening Teams app using link on a Mac

Anonymous
2020-04-07T12:31:28+00:00

Hi,

When I get a link in an e-mail on my Mac (using outlook as e-mail client), neither Safari nor Chrome recognize that I have the desktop app installed and I can only view using the web app.  Any ideas on how to solve this?  My IT department is no help on this.  I have reinstalled Teams multiple times, rebooted, etc.

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2020-04-07T21:53:35+00:00

    Hi Dan,

    Thank you for posting. When you say “I get a link in an e-mail on my Mac (using outlook as e-mail client)”, do you mean that Join Microsoft Teams Meeting link or else?

    If you are referring to meeting may I know whether you can Join from calendar in Teams desktop client? See Join a meeting in Teams

    Please provide us with the detailed screenshot which you have tried via the Private Message so that we can check and further assist you.

    Your patience and understanding are highly appreciated.

    Best regards,

    Shyamal

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