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Hi,
When I get a link in an e-mail on my Mac (using outlook as e-mail client), neither Safari nor Chrome recognize that I have the desktop app installed and I can only view using the web app. Any ideas on how to solve this? My IT department is no help on this. I have reinstalled Teams multiple times, rebooted, etc.
Additional features, settings, or issues not covered by specific Microsoft Teams categories
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I love this, software that needs user work, hours to find out how or not. For me, if some commercial software is not plug and play and does not work as pretended, the producer should be liable by law and the user should be payed if he needs support...
Well. It works for me and has a number of times. As they say your mileage may vary. The sequence I described has to be don in the order I gave. Deviations seem to fowl things up for some inexplicable reasons.
Not true. I have "prevent cross-site tracking" turned off, and the links still don't work.
Not to mention that Zoom links work just fine with the same browser.
Years, now, with no fix. The very simple answer here is for Microsoft to fix the cross domain usage so cookies aren't considered third-party any longer. Blocking these cookies has been more common to protect privacy and security, but they won't address it. Doing so would make the issue go away and also be a more secure experience.
As noted in some of the past replies to this thread, to get Teams videoconferencing to work on a Mac, you need to first turn off "Prevent cross-site tracking" under Safari Preferences>Privacy tab, and then click the Join button in the meeting invitation in Apple Calendar. (Doesn't work right in other calendar apps, and it has to be in this order). Select join through the browser (middle button). Trying any of the others two options yield no response. It no longer triggers launching the MS Teams app, but that’s okay since I need Teams for nothing else.
I make sure no other tabs are open in Safari, and immediately turn "Prevent cross-site tracking” back on after the meeting is over. This procedure has worked for me for several different meetings during the last two weeks.
Until Apple and Microsoft engineers can be civil with each other, that’s the best solution I can work out from this thread.