Opening Teams app using link on a Mac

Anonymous
2020-04-07T12:31:28+00:00

Hi,

When I get a link in an e-mail on my Mac (using outlook as e-mail client), neither Safari nor Chrome recognize that I have the desktop app installed and I can only view using the web app.  Any ideas on how to solve this?  My IT department is no help on this.  I have reinstalled Teams multiple times, rebooted, etc.

Microsoft Teams | Microsoft Teams for business | Other

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  1. Anonymous
    2022-04-28T13:33:57+00:00

    Years, now, with no fix. The very simple answer here is for Microsoft to fix the cross domain usage so cookies aren't considered third-party any longer. Blocking these cookies has been more common to protect privacy and security, but they won't address it. Doing so would make the issue go away and also be a more secure experience.

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  2. Anonymous
    2022-04-28T11:43:32+00:00

    Terrible and disappointing experience on my mac.

    Teams Desktop app is installed

    I've received a Teams link per e-mail / calendar entry.

    I've clicked join in mac calendar, result: Safari link opens

    Clicking on the open in desktop app button: nothing happens

    Trying to copy-paste the link manually to firefox:

    Open desktop app button: opens teams app, but meeting is not joined

    Trying to start meeting in Firefox browser:

    not possible

    Trying to start meeting in Safari browser:

    error is showing that Safari is in beta and I could use it..but no button or link to really start the meeting in safari..

    I had to install chrome, and use Chrome to join the meeting...5-7 minutes late from my interview.

    Please advise how to fix these issues.

    This is an extremely disappointing user experience on multiple levels and seems like the issues have been open for months.

    Thank you

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  3. Anonymous
    2021-03-19T18:17:43+00:00

    The thing that makes me a little mad about this is that if you uncheck the "Prevent cross-site tracking" option like the page tells you to, you can then load the page without incident. If I recheck the "Prevent cross-site tracking" option it immediately stops working.

    However.... If I click then "view in Sharepoint" option I can view the entire site and it's content with the "Prevent cross-site tracking" option still checked -- both in Sharepoint AND in Teams.

    I'm aware that not all cross-site tracking is terrible in nature, but.... this seems like it could be an easy fix if it's already working in Sharepoint and loading the Sharepoint site once keeps it working (from links in my email), no?

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  5. Anonymous
    2020-04-09T15:46:05+00:00

    Hi Dan,

    Thanks for the clarification. May I know whether this issue happened with any other users in your organization?

    Please try to troubleshoot this issue via using different Mac (e.g. any colleagues Mac) to see whether the problem still occurs.

    Moreover, could you please share us with an example detailed screenshots which you are facing about this issue so that I can do some test on my side and further assist you?

    Your patience and understanding are highly appreciated.

    Best regards,

    Shyamal

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