No sound when entering a Meeting on Teams

Anonymous
2020-05-21T10:21:34+00:00

Hello,

I have observed on numerous occasions that when I enter a Meeting on the Microsoft Teams Windows app (with my Mic and Camera off, because it is university related and someone else is presenting) I can't hear anything. It doesn't happen all the time. I have tried entering the Meeting again and sometimes it works and I can hear. I have also opened the Volume mixer and that was not the issue (the Meeting was note muted). I even tried reinstalling the App. This only happens in a Meeting, not a private call with someone else and only on the Windows app, not the browser. I would like to use the App though, so does anyone know how I can solve this?

Thank you in advance!

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other

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  1. Anonymous
    2021-07-19T08:36:15+00:00

    Trying to help my wife solve this problem and I couldn't so went searching. After reading all the previous replies here I have told her just use Zoom for her students from now on.

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  2. Anonymous
    2021-07-28T16:57:28+00:00

    This happened to me and another user at the office yesterday. I switched the Teams meeting to my cell phone. Same problem!

    Switched back. Same problem. Reconnected to the meeting didn't help. My colleague was able tor resolve this by toggling her microphone on and off quickly. The same thing worked for me. ?!?!

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  3. Anonymous
    2021-08-03T04:04:42+00:00

    It won't work in both android, PC app and PC web. I have tried joining as guest and signed 20 times already.

    The question is WHY IS IT SO COMPLICATED?

    In Google Meet and Zoom I just hit once and everything works fine.

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  4. Anonymous
    2021-08-08T15:30:40+00:00

    I am having the same problem, and it appears to be a systemic problem with Microsoft Teams that has persisted for some time. The large volume of suggestions that require user action and apparently have not worked is unfortunate. Both Google Meet and Zoom are much easier to use and do not require such complicated user actions to fix issues. Those companies appear to resolve reported problems quickly, but maybe they just have fewer issues.

    I'll give MS one more shot to fix it, then on to something more user friendly.

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  5. Anonymous
    2021-08-17T10:21:14+00:00

    I am having the same problem here. :(

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