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Hello,
I have observed on numerous occasions that when I enter a Meeting on the Microsoft Teams Windows app (with my Mic and Camera off, because it is university related and someone else is presenting) I can't hear anything. It doesn't happen all the time. I have tried entering the Meeting again and sometimes it works and I can hear. I have also opened the Volume mixer and that was not the issue (the Meeting was note muted). I even tried reinstalling the App. This only happens in a Meeting, not a private call with someone else and only on the Windows app, not the browser. I would like to use the App though, so does anyone know how I can solve this?
Thank you in advance!
Additional meeting and call-related features and issues within Microsoft Teams for business
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We had a similar issue. The presenter had other monitors attached to their laptop. When they shut off the additional monitors, the audio would work.
I have the same issue, there is no problem with my drivers or the version of teams that I am using but I am unable to hear my instructors when I use the teams app. It advertises a better user experience to use the app, but I always have to end up switching to the web version because that is the only place where the audio works. Very disappointed in the advertisement of a better user experience when all it does is cause more problems. Also disappointed in Microsoft for taking almost a year to solve this problem with no solution still
If you don't have sound in a meeting you can first check your device settings in a meeting, it's possible that the sound sent to your headphones is turned off.
I am having the same issue. I have no system audio when I join a meeting but when I leave everything comes back. I seem to have sounds for the teams app when I enter and leave. This occurred for me when using the app as well as trying to join from the browser. My drivers are updated and I don't have this issue with any other program
I've had this problem intermittently. Today I was able to solve it by going into clicking on my profile picture, selecting Settings/Devices, and then clicking on "Make a test call".
The first time I made the test call, I could hear the test going fine so I aborted it before it finished and resumed my original call. Teams got connected to my speakers so I could hear everything, but I also had a continuous 'incoming call' notification sound going as well. So I repeated the procedure to make a test call, this time letting the test finish normally (it took 15-20 sec). When I again resumed my original meeting, the sound was fine.
I hope this helps!