No sound when entering a Meeting on Teams

Anonymous
2020-05-21T10:21:34+00:00

Hello,

I have observed on numerous occasions that when I enter a Meeting on the Microsoft Teams Windows app (with my Mic and Camera off, because it is university related and someone else is presenting) I can't hear anything. It doesn't happen all the time. I have tried entering the Meeting again and sometimes it works and I can hear. I have also opened the Volume mixer and that was not the issue (the Meeting was note muted). I even tried reinstalling the App. This only happens in a Meeting, not a private call with someone else and only on the Windows app, not the browser. I would like to use the App though, so does anyone know how I can solve this?

Thank you in advance!

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other

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  1. Anonymous
    2020-10-30T21:21:19+00:00

    I had a similar issue in that the native Teams app would not play any audio in calls, although I could hear other participants, and they could hear me.

    All other apps, as well as the Teams web app, were working fine.

    It was solved by reinstalling the audio device driver.

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  2. Anonymous
    2020-11-04T11:42:47+00:00

    Same problem. Opera browser, logged in via meeting link to large meeting and there were visuals but not sound.  PC has no mic.  This is not a problem with Zoom.

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  3. Anonymous
    2020-11-30T10:05:10+00:00

    So is there any update on this Microsoft, or have you swept it under the carpet and hope it deals with itself. Here we are 2 months later and after asking the completely retarded questions and finding that people are a little smarter than you give them credit for. How about now you actually work on the issue.

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  4. Anonymous
    2020-12-02T13:02:07+00:00

    Has the Microsoft support team members provided a recommended solution to this common problem?  I noticed they bailed on the conversation when their proposed solutions (external to Microsoft) did not provide any help.  Very clearly an internal Teams issue as many people are experiencing the same symptoms....no Teams audio but external audio is working.

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  5. Anonymous
    2020-12-16T09:42:03+00:00

    people in my firm also have this issue on a regular basis.

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