No sound when entering a Meeting on Teams

Anonymous
2020-05-21T10:21:34+00:00

Hello,

I have observed on numerous occasions that when I enter a Meeting on the Microsoft Teams Windows app (with my Mic and Camera off, because it is university related and someone else is presenting) I can't hear anything. It doesn't happen all the time. I have tried entering the Meeting again and sometimes it works and I can hear. I have also opened the Volume mixer and that was not the issue (the Meeting was note muted). I even tried reinstalling the App. This only happens in a Meeting, not a private call with someone else and only on the Windows app, not the browser. I would like to use the App though, so does anyone know how I can solve this?

Thank you in advance!

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

98 answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2023-08-09T00:11:09+00:00

    I was able to resolve this by changing the format in the sound control panel for the recording device.

    I changed it from Telephone quality to DVD quality.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2023-09-14T14:36:02+00:00

    I've had an issue where I join calls, Teams would crash my audio and I would get messages in the Teams call that Teams could not detect my audio or mic. I would have to quit Teams and sometimes restart my computer in order to restore my audio after Teams crashed my drivers. I recently found that I could run 2 commands from an admin Powershell or command prompt WITHOUT having to quit my Teams call:

    net stop audiosrv

    then

    net start audiosrv

    After the service started back up, Teams automatically detected my mic/speakers and I could hear and talk in the call.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2024-01-09T13:25:26+00:00

    My Teams defaulted to the headset port. You have to select which audio port you'd like from the device settings in teams.

    In the meeting, select more, settings, device settings, Speaker dropdown, adjust accordingly

    Was this answer helpful?

    0 comments