No sound when entering a Meeting on Teams

Anonymous
2020-05-21T10:21:34+00:00

Hello,

I have observed on numerous occasions that when I enter a Meeting on the Microsoft Teams Windows app (with my Mic and Camera off, because it is university related and someone else is presenting) I can't hear anything. It doesn't happen all the time. I have tried entering the Meeting again and sometimes it works and I can hear. I have also opened the Volume mixer and that was not the issue (the Meeting was note muted). I even tried reinstalling the App. This only happens in a Meeting, not a private call with someone else and only on the Windows app, not the browser. I would like to use the App though, so does anyone know how I can solve this?

Thank you in advance!

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other

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  1. Anonymous
    2020-08-25T10:38:55+00:00

    I've got this exact same issue.

    For everyone having this issue with the app having audio but not in the meeting itself, is that setting turned on or off when this happens?

    I am also getting this same problem. The setting named above is turned on. Please look into this MS!

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  2. Anonymous
    2020-08-26T14:10:39+00:00

    I am getting this on Teams meetings viewed with Chrome on Linux.  Sometimes re-connect the meeting helps, other times nothing.  I do get the sound of disconnecting as I give up on the meeting -- so sound driver seems fine...

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  3. Anonymous
    2020-09-15T18:43:51+00:00

    This has become a wide-spread issue for the school where I teach. Large meetings are typically ok, however when we enter 1:1 meetings with students, the staff are unable to hear the students on the other end. This is a clear issue that is not related to individual microphone or camera settings. I look forward to this problem being fixed asap so we are able to use Teams to teach our students.

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  4. Anonymous
    2020-09-21T20:59:47+00:00

    I have the same issue with a wireless headset (Plantronics D100-M). It shows as the audio device in the Teams session, but there is no audio. My wired Plantronics headset Blackwire C2200-M) works fine, though. The wireless headset works without problems in Skype and any other app that requires audio.

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  5. Anonymous
    2020-09-24T13:45:03+00:00

    did your issues solved i have the same problem. can you help me to know how to fix it.

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