No sound when entering a Meeting on Teams

Anonymous
2020-05-21T10:21:34+00:00

Hello,

I have observed on numerous occasions that when I enter a Meeting on the Microsoft Teams Windows app (with my Mic and Camera off, because it is university related and someone else is presenting) I can't hear anything. It doesn't happen all the time. I have tried entering the Meeting again and sometimes it works and I can hear. I have also opened the Volume mixer and that was not the issue (the Meeting was note muted). I even tried reinstalling the App. This only happens in a Meeting, not a private call with someone else and only on the Windows app, not the browser. I would like to use the App though, so does anyone know how I can solve this?

Thank you in advance!

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other

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  1. Anonymous
    2022-04-06T15:19:04+00:00

    Hi

    I have a similar issue.

    When I attend a Teams meeting someone else has arranged, audio is fine

    If I create and send the meeting, I cant here anyone, but they can hear me

    Camera is fine on both oocasions

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  2. Anonymous
    2022-04-11T06:28:04+00:00

    Windows audio working, like in youtube etc discord. But not i n teams. WHY MICROSOFT PRODUCTS NEED TO BE SO BAD"!

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  3. Anonymous
    2022-04-14T11:44:40+00:00

    Hello, I have a similar issue : When joining some external meetings (not within my company) I sometimes have a no sound issue, in fact my computer shows a red cross near to speaker symbol, meaning there is no device for sound...

    When I disconnect from meeting and try to reconnect, everything is blocked.

    Only way I found to solve this was to open meeting on my mobile app, then for some reason sounds come back on my computer and I can close meeting on app.

    Any clue on what could be done ?

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  4. Anonymous
    2022-04-21T09:04:56+00:00

    Hi,
    I've got 1 user with exactly the same issue. The odd meeting setup just doesn't detect the laptops sound or camera resources.
    Red cross on audio, even a restart doesn't always fix it. Thought initially it might be the Samsung monitor she was using (not company issued).
    Everything up to date, Windows, Dell drivers and Teams.

    I'm now being expected to fix an issue I'm not sure I can :(

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  5. Anonymous
    2022-04-21T10:11:01+00:00

    I have the same problem that's why I'm using the desktop version but the features are not complete that's why I want to know how to fix this.

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