No sound when entering a Meeting on Teams

Anonymous
2020-05-21T10:21:34+00:00

Hello,

I have observed on numerous occasions that when I enter a Meeting on the Microsoft Teams Windows app (with my Mic and Camera off, because it is university related and someone else is presenting) I can't hear anything. It doesn't happen all the time. I have tried entering the Meeting again and sometimes it works and I can hear. I have also opened the Volume mixer and that was not the issue (the Meeting was note muted). I even tried reinstalling the App. This only happens in a Meeting, not a private call with someone else and only on the Windows app, not the browser. I would like to use the App though, so does anyone know how I can solve this?

Thank you in advance!

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other

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  1. Anonymous
    2022-04-14T11:44:40+00:00

    Hello, I have a similar issue : When joining some external meetings (not within my company) I sometimes have a no sound issue, in fact my computer shows a red cross near to speaker symbol, meaning there is no device for sound...

    When I disconnect from meeting and try to reconnect, everything is blocked.

    Only way I found to solve this was to open meeting on my mobile app, then for some reason sounds come back on my computer and I can close meeting on app.

    Any clue on what could be done ?

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  2. Anonymous
    2022-04-11T06:28:04+00:00

    Windows audio working, like in youtube etc discord. But not i n teams. WHY MICROSOFT PRODUCTS NEED TO BE SO BAD"!

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  3. Anonymous
    2022-04-06T15:19:04+00:00

    Hi

    I have a similar issue.

    When I attend a Teams meeting someone else has arranged, audio is fine

    If I create and send the meeting, I cant here anyone, but they can hear me

    Camera is fine on both oocasions

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  4. Anonymous
    2022-02-10T20:16:44+00:00

    Trying some other way is not really a solution though. The desktop product should work as intended. I’ve not experienced the problem for some time now though so potentially updates have resolved it.

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  5. Anonymous
    2022-02-10T17:09:34+00:00

    Thank you.

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