No sound when entering a Meeting on Teams

Anonymous
2020-05-21T10:21:34+00:00

Hello,

I have observed on numerous occasions that when I enter a Meeting on the Microsoft Teams Windows app (with my Mic and Camera off, because it is university related and someone else is presenting) I can't hear anything. It doesn't happen all the time. I have tried entering the Meeting again and sometimes it works and I can hear. I have also opened the Volume mixer and that was not the issue (the Meeting was note muted). I even tried reinstalling the App. This only happens in a Meeting, not a private call with someone else and only on the Windows app, not the browser. I would like to use the App though, so does anyone know how I can solve this?

Thank you in advance!

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other

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  1. Anonymous
    2023-01-28T19:38:10+00:00

    I finally found out my no sound issue is because I "joined meeting and not joined meeting."

    Typically, when you join a meeting on a computer and then join the same meeting on another device, e.g. iPhone, Microsoft will ask whether you want to either "add this device to the meeting" or "transfer the meeting to this device". But when I do not have sound in Microsoft meeting on the first device, when I join the same meeting with the 2nd device, Microsoft will not ask me the question about transfer the meeting to the 2nd device. This tells me Microsoft Team does not know I'm already in the meeting on the first device. Hence, no sound for me on the first device. After realizing this issue, I signed out Microsoft Team on the first device. Completely closed Microsoft Team. Restart Microsoft Team and resign in. Join the meeting. Sound comes back.

    At least this is a step better than reboot my computer (that was the only fix for no sound problem issue for me in the past).

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  2. Anonymous
    2023-01-28T14:36:21+00:00

    I faced a similar issue where I would join meetings with audio muted, with a small "x" on the Mic on the meeting window. I had to click on the Mic before I could join audio with computer audio. I realized this issue started once I had to join a meeting with phone audio and selected the "Don't join audio" radio button. This setting remained for all future Teams meeting.

    To fix this issue I had to select "Computer audio" radio button while joining a meeting and the original audio settings was restored.

    It took me long to figure out because I could not find any option to modify this setting from within Teams settings or within Teams meeting settings. I could change it only while joining a meeting.

    The solution turned out to be quite simple, but I joined many meetings without audio and missed initial conversations because I forgot to click on the Mic to join audio.

    Hope this helps someone.

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  3. Anonymous
    2022-12-06T19:35:16+00:00

    During a job interview yesterday I dialed into MS Teams. The Interviewer could hear me, I could not hear her.

    I checked my audio settings on my PC Laptop. All audio settings seemed to be working properly.

    I am using the internal RealTex audio

    This only happens while using MS Teams

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  4. Anonymous
    2022-11-10T12:36:18+00:00

    Also got a similar issue up until a couple weeks ago I could join a call and have the sound come out of my headset and radio/spotify continue to play out of my wireless speaker.

    Now when I join the call I have no sound of anything. If I change the settings I can get the call audio, but not the media audio through any device.

    As soon as I leave the call, the media audio returns. Confused.

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  5. Anonymous
    2022-10-28T19:46:47+00:00

    All I think this is due to a default option during recent updates:
    https://learn-attachment.microsoft.com/api/attachments/8e0d73f1-47eb-4215-8d07-a45ba64620a0?platform=QnA Defaulted back to "Don't Use Audio" during join meeting pop-up

    I can't seem to find this anywhere else, only during the join meeting steps- Must set back to your preferred audio device.

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