This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Hello,
I have observed on numerous occasions that when I enter a Meeting on the Microsoft Teams Windows app (with my Mic and Camera off, because it is university related and someone else is presenting) I can't hear anything. It doesn't happen all the time. I have tried entering the Meeting again and sometimes it works and I can hear. I have also opened the Volume mixer and that was not the issue (the Meeting was note muted). I even tried reinstalling the App. This only happens in a Meeting, not a private call with someone else and only on the Windows app, not the browser. I would like to use the App though, so does anyone know how I can solve this?
Thank you in advance!
Additional meeting and call-related features and issues within Microsoft Teams for business
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
In win11, i haven't this option but I open device manager and disable the Hands-Free option
And now en Teams I select the bluetooth audio device now I can listen to teams and everything else
Wow, i searched a lot but never found this place, since it's not that intuitive to find on windows 10/11 than it was on windows 7.
Thanks man, this helped.
I found a solution to this issue. Problem appears with wireless headsets that have handsfree telephony option enabled. Navigate to control panel -> devices and printers -> right click your headset and choose properties -> go to services tab -> uncheck Handfree telephony option.
Appears this problem was identified in 2020, and persists today. I've looked across the 9 pages of chat for a solution and have not found anything from MS. Did I miss it?
Hi,
i have almost the same issue with another background. I was using Windows 10 a long time and used also Teams (for small business) - everything was fine. As soon as i upgraded to Windows 11 i got this bug when i join any meeting. All sounds turn off, even music that is currently running in my browser. Uninstalling and Installing Teams again fixed it for the day but on the next day the same issue appears again.
I also have another Teams for my private 365 and that does not have that issue. I can also join through the browser application and do not have that issue. Only the desktop application for Teams (small business) has this issue. As i said, the same setup excect OS version worked fine for a long time, the upgrade to Windows 11 broke it.
In short:
Best regards
Maik