No sound when entering a Meeting on Teams

Anonymous
2020-05-21T10:21:34+00:00

Hello,

I have observed on numerous occasions that when I enter a Meeting on the Microsoft Teams Windows app (with my Mic and Camera off, because it is university related and someone else is presenting) I can't hear anything. It doesn't happen all the time. I have tried entering the Meeting again and sometimes it works and I can hear. I have also opened the Volume mixer and that was not the issue (the Meeting was note muted). I even tried reinstalling the App. This only happens in a Meeting, not a private call with someone else and only on the Windows app, not the browser. I would like to use the App though, so does anyone know how I can solve this?

Thank you in advance!

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Other

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  1. Anonymous
    2020-10-14T09:28:25+00:00

    IT department decided I needed KB4576751. Now my builtin speakers are alive again. But I have not used Teams conference yet. SivaKRsg for me it is more than a Teams issue, since my speakers are dead in all applications. There are probably many issues with Teams.

    UL

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  2. Anonymous
    2020-10-14T01:35:31+00:00

    Just had a call on team with 2 other users.. 2 of us can hear each other well. But we cannot hear the 3rd person.

    A lot of time wasted trying to figure out why we cant hear the 3rd person.

    Dumped Team for SKype and everything worked well...

    This is really a Team issue... since Skype worked well...

    Siva

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  3. Anonymous
    2020-10-08T10:34:22+00:00

    Hello,

    I have the same problem with HP Elitebook internal speakers. It is the Realtek drivers.

    Our IT department made a re-install of all audio related drivers and after that it worked for some time.

    But now it is back again. The builtin speakers are completely dead, not only in Teams.

    All volume indicators available within Windows and also the B&O app shows that audio is streaming, but there is no sound coming out.

    The headphone jack is working and external USB speakers works to, but if I forget headphones I cant' use Teams (or any other Audio app)

    I strongly suspect that it is Teams that is doing this.

    /UL

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  4. Anonymous
    2020-10-06T07:37:39+00:00

    Hello,

    I have been experiencing the same issue. There seems to be no (easy) solution that you can count on. I have no problems with other applications, sounds of notifications of the computer or several other video-calling applications and web clients.

    What I do to solve this is clicking the telephone button in the meeting, selecting the dial-in number from my country and logging in to the meeting. This way, I can use my phone as speaker and microphone. This is not a free call so this is a good solution if you have a company phone.

    Hope this helps.

    Kind regards,

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  5. Anonymous
    2020-09-29T13:04:22+00:00

    Hi, 

    Are docking stations being used?

    If so, connect the dock to the Thunderbolt port (not the USB-C port) and install the docks drivers.

    I had an issue with my machine not pickup a network connection after recieving a new IP address and saw that the dock's driver included one

    for audio.

    I am waiting for someone to test this here but would apprecite it if you had the chance to test it while I was waiting.

    https://support.lenovo.com/us/en/solutions/HT508988

    :)

    Declan

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