Teams Error - "We're sorry -- We've run into an issue"

Just disconnect Teams from your work account in your computer in Settings. Teams sucks.

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In human-speak thats

1. Kill teams

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At this point, why not just end it here? All these suggestions are, are annoying and at best temporary workarounds for a bad quality product. Since MS shows no interest in fixing it, why bother trying to get this to work at all? Why not switch to an alternative product that actually works without such issues? And to a company that actually cares about their clients? That provides actual support?

"If the problem persists"

Lol it's been 2+ years. I'm pretty sure it's going to persist

Hi GeorgeRoberson,

Since reinstall Teams can temporarily fix this issue, you can try to sign out and kill Teams from Task Manager to see how it goes.

If the problem persists, you can try to clear Teams cache to see if it can help:

1.  Fully exit the Microsoft Teams desktop client. You can right click Teams from the Icon Tray and select ‘Quit’ or run Task Manager and fully kill the process.

2.  Go to File Explorer, and type in %appdata%\Microsoft\teams.

3.  Once in the directory, you’ll see a few of the following folders:

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 a.  From within ‘Application Cache’, go to Cache and delete any of the files in the Cache location.

    *   %appdata%\Microsoft\teams\application cache\cache

 b.  From within ‘Blob_storage’, delete any files that are located in here if any.

    *   %appdata%\Microsoft\teams\blob_storage

 c.  From within ‘Cache’, delete all files.

    *   %appdata%\Microsoft\teams\Cache

 d.  From within ‘databases’, delete all files.

    *   %appdata%\Microsoft\teams\databases

 e.  From within ‘GPUCache’, delete all files.

    *   %appdata%\Microsoft\teams\GPUcache

 f.  From within ‘IndexedDB’, delete the .db file.

    *   %appdata%\Microsoft\teams\IndexedDB

 g.  From within ‘Local Storage’, delete all files.

    *   %appdata%\Microsoft\teams\Local Storage

 h.  Lastly, from within ‘tmp’, delete any file.

*   %appdata%\Microsoft\teams\tmp

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Once the cleanup is finally completed, you can now restart Teams and check the results.

 

Best Regards,

Sylvie

Worked like charm for me. Been always encountering this issue and all I do is simply reinstall Teams but the same issue goes back repeatedly. I'm using the Teams app downloaded from Microsoft store. But after trying the steps that you outlined, the error message "We're sorry -- We've run into an issue" was gone. Thank you very much for this extremely helpful advice.