Missing icon breakout rooms

Anonymous
2021-01-08T12:40:54+00:00

Hi, 

I'm a teacher using a teams account connected with the school! When I start a meeting in Teams I can't see the icon for the use of breakoutrooms. I checked the microsoft guide for working with the breakout rooms, but I can't get the icon to appear in the meeting. I checked my settings according to the guide and it should work. 

Some tips on how to get the icon in would be much appreciated! :) 

Cheers!

Microsoft Teams | Microsoft Teams for business | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

46 answers

Sort by: Oldest
  1. Anonymous
    2021-08-11T22:08:17+00:00

    nice but the cache I found needed to be deleted was at %appdata%\microsoft\teams

    Otherwise, right on the money! Thanks.

    This also fixed an issue we were having with video in Meet Now meetings. Possibly some other issues as well, we are testing. However I scripted this today to allow it to clear all users cache on a given machine, this must be run as administrator:

    $file = 'c:\windows\system32\fixTeamsBreakoutButton.txt'

    #If the file does not exist, create it.

    if (-not(Test-Path -Path $file -PathType Leaf)) {

      try {

    Remove-Item "HKLM:\Software\Citrix\PortICA" -Recurse
    
    Get-ChildItem C:\Users |%{Remove-Item -Path "C:\Users\$\_\AppData\Roaming\Microsoft\Teams\\*" -Force -Recurse}
    

            $null = New-Item -ItemType File -Path $file -Force -ErrorAction Stop

        }

    catch {
    

             throw $_.Exception.Message

         }

    }

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2021-08-12T19:01:36+00:00

    Linda, it appears that the "Turn on new meeting experience" was removed after a certain point from the Teams Client settings. Not sure what version it was dropped from. Please see Flehman's posts and my response to his response.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2021-08-20T12:17:29+00:00

    I have the breakout rooms icon missing as well as the "Turn on new meeting experience" option within General settings

    please help

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  4. Anonymous
    2021-08-23T12:18:54+00:00

    Please see the comments and script posted above.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2021-08-23T14:07:18+00:00

    Why does this script delete the contents of the entire Teams folder, instead of just the cache? I'm hesitant to just whack everything in there.

    Was this answer helpful?

    0 comments No comments