Missing icon breakout rooms

Hi S. Werndlij,

To see the breakout rooms option within your meetings, you must turn on the new Teams meeting experience by

1. Clicking on your profile image within Teams
2. Selecting Settings
3. Checking the "Turn on new meeting experience" option within General settings.
4. Restart your Teams client.
5. You can double check that the setting is setup correctly by starting a meeting and verifying that the meeting opens in its own window.

You must be a meeting organizer to see the option. Meeting attendees and presenters will not see the breakout rooms option. May I know if you are the organizer? 

Only meeting organizers on the desktop versions of Teams (Windows and Mac) can create and manage breakout rooms.

Finally, please make sure all participants, including the meeting organizer are using the latest version of Teams.

Welcome back to us if there are any updates.

Best Regards,

Linda

Hi Linda, 

Thank you for the quick reply! After some practising with collegues (we all have the latest version and the button for "turn on new meeting experience" switched on) the breakoutroom icon sometimes appears and sometimes it doesn't. We start the meetings within our classroom channels, but we can't seem to figure out why the icon doesn't always appear. It feels like a bug. 

I very recently reinstalled the whole office pack on my laptop, I assumed this also means that the latest version of teams is updated. Is this true, otherwise that might be someting to look into for me!

Best,

Sabine

Hi Sabine,

Greetings.

I would like to double confirm if you are the meeting organizer? Only meeting organizers can create breakout rooms.

And we can only setup breakout rooms **during an active meeting.**I suggest you schedule a new test private meeting to see the results.

Besides, may I know the difference between meetings with the icon and meetings without the icon?

Best Regards,

Linda

I have just had the same problem with the disappearing icon. I have used breakout rooms perfectly successfully in several remote lessons. The set up for today's lesson was exactly the same - I was the meeting organiser; the class were all in the meeting as participants - but the icon simply wasn't there. I looked under the three dots and in settings, but couldn't find it anywhere.

I sent the class off to call each other in their pairs instead. Then I left and rejoined the meeting, and the icon was back. Really random. Not ideal when you're working with a big class of 14-year-olds!

Hi Linda,

We experienced a very similar issue on this this week.

Tests with breakout rooms and with 4 employees worked OK.

A new meeting was created for 140 attendees by the same origaniser and the meeting was recorded but the breakout rooms button was missing. As we understand it using the recording feature should not affect the availability of breakout rooms

Any ideas?

Thanks